How to Measure the ROI of Public Relations Campaigns
Title - How to Measure the ROI of Public Relations Campaigns It is not always easy to tell what a PR campaign has actually done for a business. A story appears in the media, people read it, the coverage is shared online, and then the campaign moves on. But what happened after that? For years, PR reports often focused on figures such as media impressions, reach and the number of articles published. These numbers show how far a story travelled, but they do not necessarily tell you whether the coverage helped the business. Measuring PR ROI requires looking at what happened after the coverage appeared and whether it contributed to the original purpose of the campaign. Start With the Purpose of the Campaign The right metrics depend on what you wanted the campaign to achieve in the first place. A product launch may focus on website visits and enquiries. A reputation campaign may look at the quality of coverage and whether key messages reached the intended audience. For a growing brand,...